Why Handheld Contact for ACT! and PDAs

Last week, I was asked by a user why I preferred Handheld Contact over other PDA solutions for ACT!, so I came up with this list of some of the advantages:

• No need to set up on each user’s PC – faster installation and implementation. Install on the server and just send a link to install remotely on the devices
• Central administration – including profiles for administering multiple users and the ability to delete the database from a device remotely
• Only solution that supports – Terminal services, Citrix, Web
• Syncs wirelessly up to every 15 minutes
• Uses its own database, so no sudden duplication of the database as happens in most of the link products or those that send to the built-in PIM on the phone.
• Automatically send important contacts based on activities scheduled or dynamic groups even if not part of the originally selected contacts
• Record Calls, Emails and SMS made from HHC on the device and sends to ACT!’s history
• Up to 76 ACT! fields (26 standard and 50 user-definable)
• Pop-ups (pull-downs) optionally sent to better support data entry
• Adding activities on the device sync correctly to the right contact
• Ability to create activities WITH multiple contacts
• View and Schedule activities for other ACT! users
• Support ACT!’s Custom Activity Types

Quite simply, it's the most feature-rich PDA solution for ACT! and requires less support than any other software product I have used.

More info and trial download available from www.GLComputing.com.au/HHC

Update 20th May 2010: Also see A comparison of different PDA links for ACT! by Sage

Technorati Tags: ACT,ACT! by Sage,Handheld Contact,Blackberry,iPhone,Pocket PC,Treo,CRM