Why Handheld Contact for ACT! and PDAs

Last week, I was asked by a user why I preferred Handheld Contact over other PDA solutions for ACT!, so I came up with this list of some of the advantages:
  • No need to set up on each user’s PC – faster installation and implementation. Install on the server and just send a link to install remotely on the devices
  • Central administration – including profiles for administering multiple users and the ability to delete the database from a device remotely
  • Only solution that supports – Terminal services, Citrix, Web
  • Syncs wirelessly up to every 15 minutes
  • Uses its own database, so no sudden duplication of the database as happens in most of the link products or those that send to the built-in PIM on the phone.
  • Automatically send important contacts based on activities scheduled or dynamic groups even if not part of the originally selected contacts
  • Record Calls, Emails and SMS made from HHC on the device and sends to ACT!’s history
  • Up to 76 ACT! fields (26 standard and 50 user-definable)
  • Pop-ups (pull-downs) optionally sent to better support data entry
  • Adding activities on the device sync correctly to the right contact
  • Ability to create activities WITH multiple contacts
  • View and Schedule activities for other ACT! users
  • Support ACT!’s Custom Activity Types

Quite simply, it's the most feature-rich PDA solution for ACT! and requires less support than any other software product I have used.

More info and trial download available from www.GLComputing.com.au/HHC

Update 20th May 2010: Also see A comparison of different PDA links for ACT! by Sage



3 comments:

Rod said...

Hi
I run Act 6 at work and I looking at the BB Bold with Handheld contact. Is the handheld contact compatable with Act 6 Cheers
Rod

GLComputing said...

The ACT! 5/6 version is now only available for special circumstances, like companies with volume licenses that are unable to upgrade to the later versions of ACT! for various reasons.

You'll be better off to upgrade to ACT! 11 and use the current version of Handheld Contact.

Rod said...

Hi
I run Act 6 at work and I looking at the BB Bold with Handheld contact. Is the handheld contact compatable with Act 6 Cheers
Rod