15 May 2026

Deploy Silent Install of Act! CRM with Microsoft Intune

Act! CRM

 

An Act! user asked me if it's possible to deploy Act! CRM to a group of users via Microsoft Intune.

Act! has a documented method to perform a silent installation of Act! v24 and above.This can also be deployed via Group Policy Management on a local LAN with Active Directory and a share for the install file, and it would be easy to roll out the BAT file via Intune. This method would also save a lot of network bandwidth.

If that's not an option (eg remote users), it's a bit more complex.

 

 To install an .exe file via Intune, you must package it as a Win32 app (.intunewin) using the Microsoft Win32 Content Prep Tool. This involves wrapping the installer, defining silent installation commands (e.g., /S or /quiet), creating a detection rule to confirm installation, and deploying it via the Microsoft Intune Admin Centre
See: https://learn.microsoft.com/en-us/answers/questions/1312151/how-to-deploy-apps-with-exe-file-extension-via-int 

To deploy and run an EXE and a BAT file together, you must package them as a single Win32 app using the Microsoft Win32 Content Prep Tool. The critical part is setting your .bat file as the Install command so that it handles the EXE execution on the local machine.

The MS Tool and instructions are here: https://learn.microsoft.com/en-us/intune/app-management/deployment/create-win32-package

A couple of issues mentioned in the Act! article I want to highlight:

  • The user needs to be a Windows local admin while the install happens, or it won't register

  • You need to make sure the phone/modem settings are configured first. 

Please contact me if you need help with this.

 

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