Act! CRM Log Files and Config Locations #ActCRM

A number of people have asked about the locations of the various log and config files in Act!, so I thought I would compile a list and post it here.

If there's enough interest, I might update this list later with the descriptions and functions of the various options in the config files.

If you want to know about any specific file or option, let me know in the comments.

For the most part, they are sorted by extension then name within each location.

%ProgramFiles%\ACT\Act for Windows
*for versions prior to v24, if on a 64bit Windows, use: %ProgramFiles(x86)%\ACT\Act for Windows

Act!.exe.config
Act!.Integration.exe.config
Act.Devices.Synchronization.DevicesUIApp.exe.config
Act.Framework.Synchronization.Service.exe.config
Act.Framework.Synchronization.Service.UI.exe.config
Act.Scheduler.exe.config
Act.Scheduler.UI.exe.config
Act.Server.Host.exe.config
Act.UI.Remoting.Common.config
Act.WordAddin.dll.config
ActDefectLogger.config
ActDiag.exe.config
ActOutlookAddIn.dll.config
ActUpdate.config
ActUpdate.config
APFW.Outlook.Service.exe.config
EntityMap.config
gacutil.exe.config
MobilityCommon.dll.config
MobilityController.dll.config
MobilitySyncManager.exe.config
MobilitySyncService.exe.config
VCardFieldMap.config
VCardFieldMap.config
Custom1.dic
Act.Scheduler.InstallLog
Act.Server.Host.InstallLog
Act.Server.Host.InstallLog
InstallUtil.InstallLog
Act!.Integration.log
debug.log
UninstACT_log.txt
Act.Devices.Entities.EntityMap.xml
Act.Devices.Entities.NotVisibleFields.xml
Act.Framework.DataExchange.Outlook.ExchangeContactMap.xml
Act.Framework.DataExchange.Outlook.OutlookActivityMap.xml
Act.Framework.DataExchange.Outlook.OutlookContactMap.xml
Act.Framework.DataExchange.Outlook.OutlookJournalMap.xml
Act.Framework.DataExchange.Outlook.OutlookNoteMap.xml
Act.Framework.DataExchange.Outlook.OutlookTaskMap.xml
Act.UI.Designer.Report.Data.xml
act6.map.xml
CompanyFieldSynonyms.xml
ContactFieldSynonyms.xml
devcomponents.dotnetbar.xml
filetype.xml
MailLicense.xml
MemProfiler2.xml
Preferences.xml

%ProgramFiles%\ACT\Act for Windows\Tools

 Act.Dashboard.DataChart.xml

%ProgramFiles%\ACT\ACT for Windows\ACT Network Sync

Act.Framework.Synchronization.Service.exe.config
ActUpdate.config

Act.Framework.Synchronization.Service.InstallLog

%ProgramFiles%\ACT\ACT for Windows\ACTInternetSync

ActUpdate.config
App.config
web.config

%ProgramFiles%\ACT\Act.Web.API

web.config
Web.customer.config

act.web.api.log

%ProgramFiles%\ACT\Act for Web\logs

error.actWebLog

AFWAdminLog.log

%UserProfile%\Documents

HotFix.log

SecurityCmdLnApp_LogFile.txt

%appdata%

ActUpdate.log
NGEN_AppLog_Install.txt
NGEN_AppLog_Uninstall.txt

%appdata%\ACT\ACT Data

ACTLOG.XML
DependentDlls.xml
IMPORT_EXPORT_LOG.xml
IMPORT_EXPORT_FAILLOG.xml
Act!.Integration.xml

%appdata%\ACT\ACT Data\Preferences

 

%localappdata%\Integration Services Patch for Act!

ispa.ini
ispa-o.ini
ispa-g.ini
duplicates.log
recordchanges.log
PostFailed-o.xml

SyncHistory.xml

%localappdata%\Local\ActOutlookSyncCommon

 

%localappdata%\ActOutlookAddIn

To turn on the logging, you need to go to %ProgramFiles%\ACT\Act for Windows
Edit the file:ActOutlookAddIn.dll.config (in Notepad)

Search for "DebugLog" and change the value to "true"

%localappdata%\Swiftpage_ACT!_LLC\Act!.exe_StrongName_i00k1hdlfl012bos4gtmseriudpw3byj\[version]

user.config

%localappdata%\Swiftpage_ACT!_LLC\WebAdmin.exe_StrongName_wjcg0jgddd1jfdpq1suc54t41y2zluzf\[version]

user.config

%ProgramData%\Act\ACT Data

SCHEDULER_FILE.xml
SCHEDULER_LOG.xml
SYNC_SERVER_FILE.xml
syncConfigFile.xml

%ProgramData%\Act\ACT Data\Indices\[DatabaseName]

index_v.ix.log

%ProgramData%\Act\ACT Data\Indices\[DatabaseName]_Attachments

index_v.ix.log

%ProgramData%\Swiftpage ACT! LLC\(build number)\

ActSchemaUpdateResults[databasename][date].txt

%SystemRoot%\Temp

SqlSetup.log

%SystemRoot%\Temp\ACTInstLog

ActWeb.log

AWAUpdater.log

C:\inetpub\logs\LogFiles