New Handheld Contact Consoles

New versions of the HHC console have been released. Here are the release notes.

Version 2.1.15.0

  • Fixed a syncing problem that would occur if one users account was disabled.  Now disabled accounts set to sync will not interrupt syncing for other users.
  • Fixed a syncing problem with Private Data being sent to the handheld when the Sync Private Data checkbox was unchecked. Now, if the checkbox is unchecked Private Data will not be sent.
  • Fixed a problem with creating the auto-sync group if the computer's time was set to a 2 digit year instead of a 4 digit year. Now, the auto-sync group will be created regardless of the Date/Time settings.
  • Fixed a rare problem with the middleware server not sending data to the desktop console.  Now the desktop console will continue to request the data until the middleware has responded.
  • Increased the maximum number of contacts that can sync to BlackBerry and Windows Mobile - Handheld Contact for BlackBerry can now sync 3000 contacts and Handheld Contact for Windows Mobile can now sync 15000 contacts!
    Note: 15,000 contacts for Windows Mobile is only available for ACT! 2008/2009

Register Now for the ACT! by Sage Premium for Web 2010 Beta!

The newly designed ACT! 2010 delivers instant knowledge about your customers using Web 2.0 technology, ability to generate actionable demand with end-to-end e-marketing, customizable opportunities, insight into your biggest opportunities with new reports and dashboards, and more!

Be among the first to receive ACT! Premium for Web 2010. All you need to do is complete participation in the ACT! Premium for Web 2010 Beta Testing Program scheduled in July and you'll be eligible to receive a free license of ACT! Premium for Web 2010 (Savings based on current MSRP). To get started, simply set up your profile on ACT.com (if you don't already have one) and complete your online participation application for the ACT! Premium for Web 2010 Beta Program.

To ensure your system meets the minimum system requirements for this new product, please click here and review the new system requirements prior to registering for the program. If you qualify and are accepted into the program, you'll be notified by e-mail in early July. Your acceptance e-mail will include program details, testing guidelines, and access to the software.

Prior to obtaining the software, you will need to sign a Beta Test License Agreement that contains strict confidentiality terms. Please read the important information below that outlines the terms and conditions of participation in the ACT! 2010 Beta Program.

As a product evaluator, your active participation and feedback will help make this great product even better.

For more information, see this post.

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Improve calendar performance in ACT! and other applications

Microsoft have a hotfix for Windows systems that will improve application that uses UTC dates and times - including Outlook, the Windows Event Viewer and many third-party applications.

Most date and time stamps that are created and displayed in Windows and in many applications are stored as UTC. Then, they are rendered in local time by using system APIs. Examples of these include Windows file time stamps, Outlook sent and received dates, and event logging time stamps.

Not all built-in, Windows-based applications use these newly updated APIs. However, they are available to all applications, including third-party applications. These functions are useful in many scenarios, such as a user auditing scenario in which the ability to use DST rules for previous years on a current Windows service pack is important.

Generally, if an application requires historically accurate time stamps, these functions should be used.
This update improves the performance of the functions, and enables historically accurate time-stamp lookup functionality where the application uses these APIs

Tests that have been conducted with an ACT! by Sage database have found loading 16,000 activities reduced in time from 4 minutes to 9 seconds!

The update applies to the following Windows operating systems:

  • Windows XP Service Pack 3 (SP3)
  • Windows Server 2003 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Server 2008

You can read more about this update and obtain it from this Microsoft knowledge base article: Description of updates to APIs that enable Windows-based applications to retrieve historically accurate time stamps

If you download it, feel free to post here with any tests to verify improvements.

* With thanks to Sage’s Benjamin Lederer for directing me to this.

Register now for the ACT! 2010 beta

The newly designed ACT! 2010 delivers instant knowledge about your customers using Web 2.0 technology, ability to generate actionable demand with end-to-end e-marketing*, customizable opportunities, insight into your biggest opportunities with new reports and dashboards, and more!

Be among the first to preview ACT! 2010. All you need to do is complete participation in the ACT! 2010 Beta Testing Program scheduled at the end of June and you'll be eligible to receive a single-user license of either ACT! by Sage or ACT! by Sage Premium at no cost to you (Savings based on current MSRP).

To register for the Beta, simply set up your profile on ACT.com (if you don't already have one) and complete your online participation application for the ACT! 2010 Beta Program.

To ensure your system meets the minimum system requirements for this new product, please click here and review the ACT! 2010 system requirements prior to registering for the program. If you qualify and are accepted into the program, you'll be notified by e-mail at the end of June. Your acceptance e-mail will include program details, testing guidelines, and access to the beta software.

Prior to obtaining the software, you will need to sign a Beta Test License Agreement that contains strict confidentiality terms. Please read the important information below that outlines the terms and conditions of participation in the ACT! 2010 Beta Program.

As a product evaluator, your active participation and feedback will help make this great product even better.

Also, look for the ACT! by Sage Premium for Web 2010 Beta Testing Program coming soon.

More details at the ACT! Community Site, including terms and Conditions.

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