As mobile demands grow, so do security concerns, and organizations using Handheld Contact have been asking for more control over their ACT! CRM data.
Limiting features and data access is an excellent, proactive approach for organizations to protect their data. And today — thanks to popular feedback from clients — we are excited to introduce two new security features that enable Handheld Contact administrators to do just that: One-Way Sync and Export Contacts Control.
With One-Way Sync, a Handheld Contact administrator can disable data modifying and adding on a per-user basis. The end-user still gets to take advantage of Handheld Contact's powerful interface to access the data they need, and the organization can improve the security and integrity of their ACT! database by limiting functionality.
Export Contacts Control
Export Contacts Control allows a Handheld Contact administrator to disable the Export Contact feature on a per-user basis. Once disabled, ACT! data on the end-user's mobile device cannot be exported from the Handheld Contact mobile app to the device's built-in contacts app. The device's built-in contacts app is accessible by other services and third-party apps, so by disabling the Export Contacts feature, you eliminate the risk of ACT! contacts falling into the wrong hands.
Using One-Way Sync and Export Contacts Control
These new security features are available for you to use today and are conveniently accessible from the Handheld Contact computer application. Simply upgrade the ACT! server with the latest Handheld Contact computer application and all the associated Handheld Contact mobile devices with the latest mobile app and you're ready to go.