Jun 15, 2024

A thought about AI and biases in the training process

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It's important to highlight an aspect that often goes unnoticed but is significant in AI and machine learning. When discussing AI, we of...
Dec 3, 2021

Act! CRM Log Files and Config Locations #ActCRM

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A number of people have asked about the locations of the various log and config files in Act!, so I thought I would compile a list and post ...
Nov 16, 2021

Trusted Platform Module has Malfunctioned in Outlook or Teams with an error about the keyset – Error code 80090016 #TPM

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  I rarely post items unrelated to CRM (either product or technology). However, I recently had a challenge that took some effort to resolve ...
Jan 14, 2019

Lazarus recognised as Trusted Expert by @ExpertsExchange

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GL Computing is proud to announce that Mike Lazarus has achieved another honour unique to the Act! world. Experts Exchange has recognised hi...
Nov 13, 2018

Important Licensing Notice for all Act! CRM Customers

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Act! Licensing Software Update We have recently been informed that an embedded third-party software component of Act! that facilitates licen...
Jul 26, 2018

Winmail.dat replaces attachments sent by Office 365

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What is RTF, TNEF and Winmail.dat? Outlook can use a special method, technically referred to as Transport Neutral Encapsulation Format (TNEF...
Jun 21, 2018

Act! 20.1 Update 6 is a great release! #ActCRM

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Today, Swiftpage has released Update 6 for Act! 20.1 and it has some significant improvements. Enough to be a service pack rather than just ...
May 17, 2018

Emailing from #ActCRM via Gmail and SMTP on other ports.

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One of the long standing issues in Act! has been the inability for the email clients (Windows Internet Mail and Act! Premium for Web email m...
May 14, 2018

Saving memory when running #ActCRM on servers

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I was recently asked about how to remove some of the Act! items that load for each user from a machine used for Terminal Services, where onl...
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Apr 26, 2018

What you need to know about Act! 20.1 #ActCRM

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How will the latest Act! update benefit your business? Custom Tables: Increased Efficiency for Sales Automation Act! has supported the abili...