Life and Times with CRM and IT

Mike Lazarus of GL Computing - posting tips, tricks, and thoughts from over three decades of supporting CRM and general IT

Also see: GL Computing Web Site -- Other Links About Mike Lazarus -- LinkedIn Act! Fanatics Group

A thought about AI and biases in the training process

It's important to highlight an aspect that often goes unnoticed but is significant in AI and machine learning. When discussing AI, we of...

Act! CRM Log Files and Config Locations #ActCRM

A number of people have asked about the locations of the various log and config files in Act!, so I thought I would compile a list and post ...

Trusted Platform Module has Malfunctioned in Outlook or Teams with an error about the keyset – Error code 80090016 #TPM

I rarely post items unrelated to CRM (either product or technology). However, I recently had a challenge that took some effort to resolve ...

Lazarus recognised as Trusted Expert by @ExpertsExchange

GL Computing is proud to announce that Mike Lazarus has achieved another honour unique to the Act! world. Experts Exchange has recognised hi...

Important Licensing Notice for all Act! CRM Customers

Act! Licensing Software Update We have recently been informed that an embedded third-party software component of Act! that facilitates licen...

Winmail.dat replaces attachments sent by Office 365

What is RTF, TNEF and Winmail.dat? Outlook can use a special method, technically referred to as Transport Neutral Encapsulation Format (TNEF...

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