Act! 18.0 Hotfix 5 available

Act! v18
Hotfix 5 for Act v18 is available. This update makes improvements to the customer experience while not changing the database schema version. Coordination of client updates is not required. Act! Administrators are advised to read the section below named “Update will open KB article” as this information applies to private and shared database owners.

Update 5 contains the following bug fixes:

  • Fixes an issue where using the Global Toolbar Email command did not populate the TO: field with the target Contact email addresses.
  • Fixes an issue where Contact > Edit > Replace would fail on secured servers.
  • Yes/No fields will no longer be removed from a Layout after editing. (See DBFixer notes below)
  • Fixes an issue where Yes/No field types could not be renamed. (See DBFixer notes below)
  • Fixes an issue where focus on a new Contact was lost when saving, or when triggering an automatic save through another action. E.g., adding an Activity.
  • Re-enabled email commands for Chrome users. These users can set their email client preferences to “Use default email”.

Update will open a KB article:

Lastly, this update involves a DBFixer to implement the SQL stored procedure changes needed to fix the Yes/No field issues mentioned above. Using this approach allows Act! to fix the defect without changing the Schema Version – eliminating any need to coordinate the change by the Act! administrator or IT department. You may read the KB here:

The 18.0.501.5 update download is located here:
We recommend using Chrome to download due to the nature of our current signing certificate. SHA1 certs are no longer supported by Firefox and IE.

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