It has been an issue for some years that some ISPs have been changing to non-standard ports for SMTP (usually 25) and POP3 (usually 110). This is to provide some added protection against spam and hackers.
For ACT! users, this has usually meant having to use Outlook or Outlook Express as the ACT! Internet Mail email client doesn’t support changing these ports.
While most users who have access to Microsoft Outlook prefer this as the best email client for ACT! (even more so with the current versions that integrate more tightly into Outlook), not all users have it available.
Outlook Express has other issues – no HTML email and it’s not available in Microsoft’s Windows Vista.
For those caught in this position, there is an option. You need to use port redirector software so that you can call port 25 or 110 on the local machine (or network server) and have it redirected to the port the ISP is using on their mail server.
One such product to try for this is Steel Bytes' PortTunnel.
- Set the In port to be 25 (for SMTP) or 110 (for POP3) – you may not need both
- For each, set the Out traffic to the port and target that your mail server requires
- Then tell ACT!’s Email client to use the machine with the service (127.0.0.1 if on the local machine)
Give it a try and post a comment if it helps you.